The Tendo View

Insights and analysis for your strategic communications

Tag archive for ‘Nissan’

  • Who owns your sandbox?

    I have blogged about Smart in the past, noting the scrappy little brand’s forward-thinking site and its innovative approach to relationship marketing. My conclusion at the time was that there was a big gap between how established car companies like Nissan were handling relationship marketing with early adopters and how the new little kid on… Continue reading

  • Smart car, smart relationship marketing

    Relationship marketing done well should build brand affinity. The goal is to facilitate both word-of-mouth evangelism and a propensity for repurchase. But like Maui’s scenic Road to Hana, the journey is often more interesting than the destination. Take the Smart car, for example.

    Just minutes after the U.S. launch of the Smart car was announced on automotive… Continue reading