The Tendo View

Insights and analysis for your strategic communications

Tag archive for ‘campaign’

  • When saying so little can deliver so much

    Much has been said about the benefits of using social networks such as Facebook, Twitter, and MySpace for connecting with customers. However, there’s another much-less-touted although equally valuable vehicle for reaching customers—SMS or text-based messaging.

    Nowadays, most of us probably receive text messages from someone with whom we do business; for example, a message… Continue reading

  • Give an audience a social conscience, they’ll give you eyeballs

    As an eco-friendly furniture components manufacturer, Hickory Springs wouldn’t seem to have an obvious need for social media marketing. After all, they make the parts for furniture that no one ever sees; the company’s customers make the actual furniture. However, Hickory Springs has launched a clever social media campaign that succeeds on many levels for multiple audiences. Continue reading

  • Giving email social skills

    Although the rumors of email’s demise may be exaggerated, there’s no denying that the use of email is on the decline as people spend more time on social sites. (I can attest to this with the changes in my own personal communications habits). And though email currently remains the most popular media among marketers, social media is running a very close second. For email to remain a relevant marketing tool, it needs to become “social” as well. Continue reading

  • Shock marketing: rolling out the red asphalt carpet

    What’s the point of these campaigns? If it’s to start a Facebook conversation on a topic, and your topic involves sex, drugs, or automotive gore, then the path to success arguably begins and ends with capitalizing on that innate human fascination with all things morbid and taboo. Rubbernecking by ad proxy, as it were. Continue reading

  • Sara Lee serves up fresh social media campaign

    The first order of business for any marketing communications plan is this: Know your audience. Self-evident, sure; however, not always well executed.

    Sara Lee Deli’s new campaign—Mama Sagas—is a great example of how combining the power of knowing your audience with social media (such as Facebook and Twitter and other media outlets like YouTube and… Continue reading

  • Going under the hood with viral marketing

    A bit like the Supreme Court’s definition of pornography, viral marketing is something you know when you see it, although it’s hard to define outright. All viral marketing campaigns share one element in common–an unstated agenda.

    When used effectively, virals can and do perform in ways that traditional PR and advertising simply can’t. But… Continue reading

  • Learning from success: 4 social media triumphs

    Social media.

    I’m back again, fresh off my last listing of four big social media blunders that served as helpful examples of what not to do when enterprise meets Internet. It’s not all doom and gloom in the YouTubes, Facebooks, and Twitters of the online world. But before we get to the success stories–which should… Continue reading

  • Viral Video: At HP, It’s More Than Entertainment

    “HP Engineers Say It” series made us laugh and learn product proof points. Continue reading

  • Put Your Customer First: Focus on Benefits

    Listing all of your product features may seem like a marketing necessity, but you’re likely just putting your audience to sleep. Instead, point out the benefits your customers will gain from your product or service. Read on for a few key strategies. Continue reading

  • Love and Communication

    Marketing thrives on analytics and hard data. But sometimes it’s the immeasurable, touchy-feely stuff that can make or break a brand. Are you paying attention to the emotional side of customer communications? Continue reading