The Tendo View

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2009’s 10 most embarrassing marketing & PR blunders

Windows-7-PartyOut with the old…

2009 was a rough year for marketers. Budgets were cut, heads rolled, and projects came under tighter scrutiny than ever before. So, in such a high-stakes climate, mistakes and missteps  would be few and far between, right? Not so. The following awkward, painful, bizarre, and embarrassing marketing blunders show that even with the odds stacked against them, marketers both big and small will dare to dream the impossible dream (and pay the price in the end).

[10] Chevy Volt Dance

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Embarrassing? Check. Awkward? Check. Painful? Check. Bizarre? Check And lucky for us, this was released before 2009 was up, so it makes the list.

Perhaps Autoextremist Peter D. Lorenzo put it best: A job qualification for GM’s new CEO would be “…somebody who would would fire everyone directly responsible for the ‘Chevy Volt Dance’ and even more important, understand the reasons why it never should have seen the light of day.”

GM killed the EV1, its ground-breaking electric car, with sheer marketing ineptitude in 1999. In 2009 GM did its best to abort its ground-breaking serial hybrid, the Volt, with this bit of marketing ineptitude.

[9] Windows 7 Launch Party

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How to make an OS launch like a Tupperware party: a warm, fuzzy, diverse, and welcoming Tupperware party…

This is for those who thought that Gates and Co. could only move up after the company’s $300 million dud of an ad camapaign last year. Remember that campaign? It co-starred comedian Jerry Seinfeld and the man himself, Bill Gates, in a 90-second TV spot beginning in a shoe store and ending with the promise of a “delicious” future.

2009 delivered that future in the form of a Windows 7 launch campaign that, despite taking place in a kitchen, was anything but delicious.

[8] GM Reinvention (and its various spoofs):

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USA! USA! Um… not so much. Here we have GM bouncing back from federally mandated bankruptcy restructuring with a message to the American people, its new owners.

And that message apparently had something to do with amputees and butterflies, but beyond that, we’re a little hazy on the details.

[7] Chia Obama

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Really? The 2008 commemorative plate was too stuffy for you? Maybe you bought one and liked it, but just didn’t feel like it gave you enough Obama pride to carry you through 2009?

Well, our perennial friends at chi-chi-chi-chia came up with the answer in 2009, and boy did they hit this one out of the park.

[6] PETA Pet Shop Boys Name Change Request

Pet Shop Boys

Shoot for the stars, end up in the circular file.

While the Pet Shop Boys may have had a popular song (“I Want a Dog”), PETA, as is often the case, wasn’t satsified. In a bold attempt at rebranding by proxy, PETA made a teeny, weeny request of the boys. The result? Lots of free publicity for PETA, but not a whole lot of feel-good credibility to go along with it.

[5] Whole Foods CEO on Single Payer Healthcare Reform

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This is Tendo strategy 101: Take the time to understand your audience. Whole Foods CEO John Mackey let all those commie, leftie, pinko Prius-driving shoppers of his know just where he stood on single payer healthcare reform, and the results that followed did not spur a rush to buy organic humus or premium, extra-firm tofu.

At least we give him props for taking a stand on something, speaking his mind, and being transparent about his beliefs–and frankly, that counts for a lot (and it kept him off the bottom of our list, despite the magnitude of this blunder).

(4) Visit Denmark, Conceive a Child

Visit Denmark

What better way to woo travelers to visit the Scandanavian land of fair-haired maidens than the promise of a one-night stand and a cute, illegitimate love child as a souvenir?

Tendo covered this in our blog when it first came out (that’s right, you read it here first), but the upshot is the Danish tourism board thought a suberversive viral featuring an attractive mother looking for the father of her baby was the hot ticket to encourage tourism to Denmark. Points for thinking outside of the box here, but…

[3] The Shake Weight

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‘Nuff said.

[2] Amazon Deletes 1984 from Kindle

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George Orwell predicted it. In what can only be called the consummate product marketing debacle of 2009, Amazon went Big Brother on its Kindle users–literally–by surreptitiously deleting what they believed to be unauthorized copies of Orwell’s classics, 1984 and Animal Farm, from their Kindle devices. This heaping bowl of “not good” had all the irony of, um, something with a lot of irony.

[1] Balloon Boy

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When promoting your reality show concept gets away from you, as it were.

Robert Thomas, a Colorado State University student and paid assistant to Balloon Boy’s dad, Richard Heene, revealed the high-flying scare that captured worldwide attention to be a misguided, guerilla-style publicty stunt to promote Heene’s reality show pitch. According to CNN, “Thomas said that at one point they were talking about the Roswell UFO incident of the late 1940s when Heene said it would be easy to cook up a media stunt that would be equally profound as Roswell–and we could do so with nothing more than a weather balloon and some controversy.’”

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3 Comments

  1. A good list. Clearly reasonable people can disagree a/k/a there’s more than enough stupidity to go around. I permanently retired PETA from my list because they’re too easy. To each their own.

  2. I agree with the volt dance. Let the car do the talking and leave the mr roboto dance for american bandstand.

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